This can be a good short-term work around or a longer term solution on a really poor connection.
Another diagnostic is to play through a VPN. Pingplotter is a good first step but it is notguaranteed to pick up every issue. When you get a socket closed, grab a screenshot of the pingplotter window and have a look at where the packetloss is and/or post it (I will gladly have a look at any posted pingplotters and help analyse them). An "easy" way to get some idea of where a problem may be is to grab a program called Pingplotter and set it going with a trace to while you play. So if you are having an issue, please post where in the world you are, who your ISP is, what type of connection yours is and how you connect to your local router (wifi or wired). So, how do you solve an ongoing socket closed problem? well the first step is to find out where the issue is and who is responsible for it. For quite a few of the people I have been helping with this recently, the issue has either been their local wifi, ISP issues or they have been affected by the number of broken sub-sea cables in the Australia/Asia/Pacific area. When the latter occurs, it tends to disconnect lots of people at once and is picked up by their monitoring apps - this is part of the reason that the default GM response is "your ISP, not us". This could be in your network, your ISP's network, any intermediate networks that your traffic passes through or even in CCP's network. Usually a socket closed is a result of a networking blip between you and CCP's servers. Other programs may continue to work fine because their traffic may not be traversing a problematic route or because the application is more tolerant to network issues. Socket closed happen when the game detects that the connection between you and TQ is unreliable - this help center article gives more details on the reasons for socket closed. OK, sockets closed - the bane of every one's life when it happens. I go through periods of the dreaded socket closed issue and it really pisses me off, I've used a traceroute to see when hops I make before hitting CCP and some of those hops lag, I have noticed that with my ISP (VM in UK) that when they cycle me a new IP every so often can either help and I wont have socket closed or hinder and I get it most days! Go figure! I think with Eve they don't allow this type of high lag. That's because you can lag on FPS servers with a higher ping rate, you'll warp across the screen and make if hard for people to hit you. Played other internet games (Counter-Strike for example) and have never seen such problem. Need to say that i'm curious about it too. Who decides when the socket is dead and should be closed? Why doesn't the client know to ping the server once in a while to keep the socket open? This is the only game I've played where I've seen this error, not saying it doesn't happen in other games but the must have a better way to handover your connection so it doesn't drop completely. Generally socket closed is a problem with the general internet, and nothing to do with CCP's servers at all. I want this fixed, because it's making this game unplayable. I'm sure I'm not the only one with this issue, so if anybody has a fix they know of or if CCP wants to comment with anything other than "it's not on us." Please post it up. No other game or internet based program is having ANY connection issues. My internet is the same, stable 100mpbs, ethernet connection it has always been. I am not the only player experiencing this issue, half my corp mates are reporting socket closure problems since that downtime. Prior to this downtime I never once experienced a socket closure unless I AFK'd for 5+ hours in station with my screen locked. One character is warping while the other is in station or space, that character socket closes. Whichever account is "less active" will socket close within 5 minutes. Running a second account is now impossible. I constantly worry about DCing in fleets if we aren't actively moving. I cannot station spin, I cannot sit on a gate and gate camp. I mean, I get up to get a granola bar and come back to my computer, and I'm socket closed.
Ever since the "fault finding" downtime occurred about a week or so ago my client socket closes if I do not constantly take action in eve.
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